Returns & Exchanges
At Nebü Gold, we stand behind the craftsmanship of our luxury fashion pieces and offer a 30-day window for returns or exchanges on all unworn items. We ensure a seamless process to maintain the premium experience you expect from our gold-inspired collections.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original Nebü Gold luxury packaging, ensuring all security tags and brand labels remain intact.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Review & Refund
Once our artisans inspect the returned piece for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing